Terms of service

Last updated: November 7, 2026

Our commitment

Kayvia Webmetrics builds technology that organisations can trust. We use information only to provide, secure and improve the products and services requested by our customers.

Using our services

Customers must provide accurate onboarding information, safeguard their accounts and use the platform lawfully. Product availability, modules and commercial terms are confirmed in the applicable onboarding or service agreement.

Payments and custom work

Payment processing and settlement are subject to the configured payment provider and approved commercial terms. Requests outside the agreed tenant configuration may require a separate written quotation.

Email and browser communications

We send essential sign-in, security, admission, payment and service messages needed to run your account. These are separate from optional opportunity emails. You can choose whether to receive newly verified opportunities eligible for your selected country when you register or from notification preferences. Existing users are not automatically enrolled in opportunity emails.

You may change your country or turn off opportunity emails at any time using the unsubscribe link or notification preferences. Changing opportunity choices does not stop essential account and payment messages. Check Inbox and Spam/Junk and mark Kayvia messages as Not spam to help delivery; inbox placement is not guaranteed.

Browser notifications are optional and require your browser permission. You choose account updates, country opportunities or both, and may disable them on each device. We store the browser subscription endpoint and encryption keys securely to deliver your chosen alerts. Lock-screen previews do not contain login codes, bank details or private account records. Full opportunity provider details remain available only after the required report payment.

Contact

For questions about this policy, email support@kayviaguards.xyz.