Privacy policy
Last updated: November 7, 2026
Our commitment
Kayvia Webmetrics builds technology that organisations can trust. We use information only to provide, secure and improve the products and services requested by our customers.
Information we process
We process account, organisation and transaction information needed to operate a customer workspace. Each client remains responsible for the information they collect from their own staff, students, customers and visitors.
Location and display currency
To suggest a display currency, we send your public IP address to Country (country.is) for a country-only lookup and cache the country briefly. You can choose NGN or a USD estimate using the display selector. USD estimates use the official CBN reference rate; checkout and financial records retain their stated currency. We do not request your device GPS location.
Website usage analytics
On KayviaWeb we measure traffic sources, campaign labels, device type, country when available, page navigation, approximate active time, scroll depth and service or checkout actions. Anonymous browser identifiers help group visits. Staff visits are excluded. We do not collect form contents, passwords, email codes or card details for analytics; URL query strings are discarded. Checkout records remain subject to our separate payment retention rules. Raw usage analytics expire after 90 days. We respect browser Do Not Track and Global Privacy Control signals.
Protection and retention
We use role-based access, multi-factor authentication, audit records and appropriate operational safeguards. We retain information only for as long as required for service delivery, legal obligations or legitimate business records.
Email and browser communications
We send essential sign-in, security, admission, payment and service messages needed to run your account. These are separate from optional opportunity emails. You can choose whether to receive newly verified opportunities eligible for your selected country when you register or from notification preferences. Existing users are not automatically enrolled in opportunity emails.
You may change your country or turn off opportunity emails at any time using the unsubscribe link or notification preferences. Changing opportunity choices does not stop essential account and payment messages. Check Inbox and Spam/Junk and mark Kayvia messages as Not spam to help delivery; inbox placement is not guaranteed.
Browser notifications are optional and require your browser permission. You choose account updates, country opportunities or both, and may disable them on each device. We store the browser subscription endpoint and encryption keys securely to deliver your chosen alerts. Lock-screen previews do not contain login codes, bank details or private account records. Full opportunity provider details remain available only after the required report payment.
Contact
For questions about this policy, email support@kayviaguards.xyz.